Terms of service

These terms of service ("Terms") govern your use of our personalized online gift shop ("Service"). By accessing or using the Service, you agree to be bound by these Terms. Please read them carefully.

1.Use of the Service

1.1 Eligibility: You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you are at least 18 years old.

1.2 Account Creation: In order to access certain features of the Service, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to keep your account information updated. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.

2. Personalised Gifts

2.1 Product Information: We make every effort to display accurate and up-to-date information about our personalised gifts, including descriptions, pricing, and availability. However, we do not guarantee the accuracy, completeness, or reliability of any information on the Service.

2.2 Personalisation: When ordering personalised gifts, you are responsible for providing accurate and correct personalisation details, such as names, dates, and messages. We rely on the information you provide, and we are not responsible for any errors or inaccuracies in the personalisation if the information provided by you is incorrect.

2.3 Intellectual Property: The designs, logos, trademarks, and all other intellectual property displayed on the Service are owned by or licensed to us. You agree not to use, reproduce, or distribute any intellectual property without our prior written consent.

3. Orders and Payment

3.1 Order Acceptance: All orders placed through the Service are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to availability, errors in pricing or product information, or suspicion of fraudulent activity. If we cancel an order, we will notify you and provide a refund if applicable.

3.2 Pricing: The prices for our personalised gifts are displayed on the Service. We reserve the right to change prices at any time without prior notice. The price applicable to your order is the price in effect at the time the order is placed.

3.3 Payment: Payment for orders must be made through the payment methods provided on the Service. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information you provide is accurate and complete.

4. Shipping and Returns

4.1 Shipping: We will make reasonable efforts to deliver your order within the estimated timeframes provided. However, we do not guarantee delivery dates and are not responsible for any delays or damages caused by third-party shipping carriers.

4.2 Returns and Exchanges: Due to the personalised nature of our gifts, we generally do not accept returns or exchanges unless there is a manufacturing defect or an error on our part. If you believe you have received a defective or incorrect item, please contact us within 7 days of receiving the order to arrange for a return or exchange.

5. Limitation of Liability

5.1 To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or relating to your use of the Service, or the products purchased through the Service.

6. Governing Law and Jurisdiction

6.1 These Terms and your use of the Service shall be governed by and construed in accordance with the laws of [Your jurisdiction]. Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in [Your jurisdiction].

7. Modifications to the Terms