Privacy policy
This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or make a purchase from our online store. We are committed to safeguarding your privacy and ensuring the security of your personal information. Please read this Privacy Policy carefully to understand how we handle your data.
1.Information We Collect
1.1 Personal Information: When you place an order or create an account on our website, we may collect personal information, such as your name, email address, shipping address, and payment details. We only collect the information necessary to fulfill your order and provide you with a personalized shopping experience.
1.2 Usage Information: We may collect non-personally identifiable information about how you interact with our website, including your IP address, browser type, device information, and pages visited. This information is collected through the use of cookies and similar tracking technologies.
2. Use of Information
2.1 Order Fulfillment: We use your personal information to process and fulfill your orders, communicate with you regarding your purchase, and provide customer support.
2.2 Personalization: Your personal information is used to customize and personalize the items you order, including names, dates, and messages.
2.3 Communication: We may use your email address to send you order confirmations, shipping notifications, and relevant updates about our products and promotions. You can opt-out of marketing communications at any time by following the unsubscribe instructions provided in the emails.
2.4 Legal Obligations: We may use and disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests.
3. Data Security
3.1 We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet or electronic storage method is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
4. Data Retention
4.1 We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
5. Sharing of Information
5.1 We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, or providing customer support. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated to keep your information confidential.
6. Your Rights
6.1 You have the right to access, update, or delete your personal information held by us. If you would like to exercise any of these rights or have any questions or concerns about the privacy of your information, please contact us using the information provided below.
7. Changes to the Privacy Policy
7.1 We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The revised Privacy Policy will be posted on our website, and the "Last Updated" date at the top of the policy will indicate the effective date of the changes.
8. Contact Us
8.1 If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at info@foreverevents.com.au
By using our website or making a purchase from our personalised gift shop, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Last Updated: 15.06.2023